CRM · Ranked 2 of 8 in Best CRMs
What is Freshsales?
Short answer
Freshsales is a CRM from Freshworks, best for affordable CRM with built-in phone and chat. It has a 21-day free trial; paid plans start at $9 / seat / mo.
| Fact | Freshsales | CRM median (8 tools) |
|---|---|---|
| Free plan | No, 21-day trial | 4 of 8 have one |
| Entry price | $9 / seat / mo | $18.50 / seat / mo |
| Top plan | $59 / seat / mo | $70 / seat / mo |
| 1st year, 5 users | $540 | $1,110 |
| Paid plans | 3 | 3 |
| Platforms | Web | — |
What does Freshsales do?
Freshsales covers these jobs, as listed on Freshworks's pricing and feature pages.
- Kanban deal view
- Contact lifecycle stages
- Chat, email and phone
- Workflows and custom fields
How much does Freshsales cost?
$9 / seat / mo to $59 / seat / mo.
| Plan | Price | Billed monthly | Includes |
|---|---|---|---|
| Growth | $9 / seat / mo | — | — |
| Pro | $39 / seat / mo | — | — |
| Enterprise | $59 / seat / mo | — | — |
What are the best Freshsales alternatives?
Closest on first-year cost: Close, HubSpot CRM, monday CRM.
| Alternative | Free plan | From |
|---|---|---|
| Close | No | $9 / seat / mo |
| HubSpot CRM | Yes | $7 / seat / mo |
| monday CRM | No | $12 / seat / mo |
Is Freshsales better than HubSpot CRM?
Freshsales is best for affordable CRM with built-in phone and chat; HubSpot CRM for free CRM suite tied to marketing and service. First year: $540 vs $420.
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Freshsales pricing | freshworks.com/crm/pricing/ | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare