Help desk · Pricing
How much does Freshdesk cost?
Short answer
Paid plans: Growth $19 / seat / mo, Pro $55 / seat / mo, Enterprise $89 / seat / mo.
| Plan | Price | Billed monthly | Includes |
|---|---|---|---|
| Growth | $19 / seat / mo | — | — |
| Pro | $55 / seat / mo | — | — |
| Enterprise | $89 / seat / mo | — | — |
Billed yearly where offered; monthly billing usually costs more.
Is Freshdesk free?
No. There is a 14-day free trial; then plans start at $19 / seat / mo.
What does Freshdesk cost in the first year?
From $1,140 on Growth to $5,340 on Enterprise, for 5 users.
| Plan | 1st year, 5 users |
|---|---|
| Growth | $1,140 |
| Pro | $3,300 |
| Enterprise | $5,340 |
Are there extra costs with Freshdesk?
The vendor lists these on its pricing page:
- Freddy AI Agent $49/100 sessions extra
How does Freshdesk pricing compare?
Freshdesk has the 2nd-lowest entry price of 7 help desks priced the same way.
| Tool | From | 1st year, 5 users |
|---|---|---|
| HubSpot Service Hub | $7 / seat / mo | $420 |
| Freshdesk | $19 / seat / mo | $1,140 |
| Zendesk | $19 / seat / mo | $1,140 |
| Help Scout | $25 / seat / mo | $1,500 |
| Front | $25 / seat / mo | $1,500 |
| Salesforce Service Cloud | $25 / seat / mo | $1,500 |
| Intercom | $29 / seat / mo | $1,740 |
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Freshdesk pricing | freshworks.com/freshdesk/pricing/ | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare