Help desk · Pricing
How much does Intercom cost?
Short answer
Paid plans: Essential $29 / seat / mo, Advanced $85 / seat / mo, Expert $132 / seat / mo.
| Plan | Price | Billed monthly | Includes |
|---|---|---|---|
| Essential | $29 / seat / mo | — | — |
| Advanced | $85 / seat / mo | — | — |
| Expert | $132 / seat / mo | — | — |
Billed yearly where offered; monthly billing usually costs more.
Is Intercom free?
No. There is a 14-day free trial; then plans start at $29 / seat / mo.
What does Intercom cost in the first year?
From $1,740 on Essential to $7,920 on Expert, for 5 users.
| Plan | 1st year, 5 users |
|---|---|
| Essential | $1,740 |
| Advanced | $5,100 |
| Expert | $7,920 |
Are there extra costs with Intercom?
The vendor lists these on its pricing page:
- Fin AI Agent $0.99 per outcome on all plans
- Essential promo: new customers save 35%
How does Intercom pricing compare?
Intercom has the 7th-lowest entry price of 7 help desks priced the same way.
| Tool | From | 1st year, 5 users |
|---|---|---|
| HubSpot Service Hub | $7 / seat / mo | $420 |
| Freshdesk | $19 / seat / mo | $1,140 |
| Zendesk | $19 / seat / mo | $1,140 |
| Help Scout | $25 / seat / mo | $1,500 |
| Front | $25 / seat / mo | $1,500 |
| Salesforce Service Cloud | $25 / seat / mo | $1,500 |
| Intercom | $29 / seat / mo | $1,740 |
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Intercom pricing | intercom.com/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare