Help desk · Pricing
How much does Help Scout cost?
Short answer
Help Scout has a free plan (5 users). Paid plans: Standard $25 / seat / mo, Plus $45 / seat / mo, Pro $75 / seat / mo.
| Plan | Price | Billed monthly | Includes |
|---|---|---|---|
| Free | Free | Free | — |
| Standard | $25 / seat / mo | — | — |
| Plus | $45 / seat / mo | — | — |
| Pro | $75 / seat / mo | — | — |
Billed yearly where offered; monthly billing usually costs more.
Is Help Scout free?
Yes: 5 users. Paid plans start at $25 / seat / mo.
What does Help Scout cost in the first year?
From $1,500 on Standard to $4,500 on Pro, for 5 users.
| Plan | 1st year, 5 users |
|---|---|
| Standard | $1,500 |
| Plus | $2,700 |
| Pro | $4,500 |
Are there extra costs with Help Scout?
The vendor lists these on its pricing page:
- AI Answers $0.75 per resolution
How does Help Scout pricing compare?
Help Scout has the 4th-lowest entry price of 7 help desks priced the same way.
| Tool | From | 1st year, 5 users |
|---|---|---|
| HubSpot Service Hub | $7 / seat / mo | $420 |
| Freshdesk | $19 / seat / mo | $1,140 |
| Zendesk | $19 / seat / mo | $1,140 |
| Help Scout | $25 / seat / mo | $1,500 |
| Front | $25 / seat / mo | $1,500 |
| Salesforce Service Cloud | $25 / seat / mo | $1,500 |
| Intercom | $29 / seat / mo | $1,740 |
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Help Scout pricing | helpscout.com/pricing/ | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare