Help desk · Ranked 7 of 9 in Best help desks
What is Front?
Short answer
Front is a help desk from Front, best for shared inbox for omnichannel teams. It has no free plan; paid plans start at $25 / seat / mo.
| Fact | Front | Help desk median (7 tools) |
|---|---|---|
| Free plan | No | 3 of 9 have one |
| Entry price | $25 / seat / mo | $25 / seat / mo |
| Top plan | $105 / seat / mo | $115 / seat / mo |
| 1st year, 5 users | $1,500 | $1,500 |
| Paid plans | 3 | 3 |
| Platforms | Web | — |
What does Front do?
Front covers these jobs, as listed on Front's pricing and feature pages.
- Shared inbox
- Omnichannel (email, SMS, social)
- Macros and automation rules
- Analytics
How much does Front cost?
$25 / seat / mo to $105 / seat / mo.
| Plan | Price | Billed monthly | Includes |
|---|---|---|---|
| Starter | $25 / seat / mo | — | — |
| Professional | $65 / seat / mo | — | — |
| Enterprise | $105 / seat / mo | — | — |
What are the best Front alternatives?
Closest on first-year cost: Help Scout, Salesforce Service Cloud, Intercom.
| Alternative | Free plan | From |
|---|---|---|
| Help Scout | Yes | $25 / seat / mo |
| Salesforce Service Cloud | No | $25 / seat / mo |
| Intercom | No | $29 / seat / mo |
Is Front better than Tidio?
Front is best for shared inbox for omnichannel teams; Tidio for live chat plus AI bot for small shops. First year: $1,500 vs $290.04.
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Front pricing | front.com/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare