Chatbots · Ranked 8 of 8 in Best chatbot builders
What is Amazon Lex?
Short answer
Amazon Lex is a chatbot builder from Amazon Web Services, best for AWS teams building voice and text bots. It has no free plan; paid plans start at $0.00 / unit.
| Fact | Amazon Lex | Chatbots median (2 tools) |
|---|---|---|
| Free plan | No | 5 of 8 have one |
| Entry price | $0.00 / unit | $0.50 / unit |
| Top plan | $0.00 / unit | $0.50 / unit |
| Paid plans | 2 | 1.5 |
| Platforms | API, Web | — |
What does Amazon Lex do?
Amazon Lex covers these jobs, as listed on Amazon Web Services's pricing and feature pages.
- Speech and text bots
- Pay-as-you-go API requests
- Integrates with Amazon Connect
- Intent and slot modelling
- No upfront fees
How much does Amazon Lex cost?
$0.00 / unit to $0.00 / unit.
| Plan | Price | Billed monthly | Includes |
|---|---|---|---|
| Speech requests | $0.00 / unit | $0.00 / unit | Pay per speech API request |
| Text requests | $0.00 / unit | $0.00 / unit | Pay per text API request |
What are the best Amazon Lex alternatives?
Closest on first-year cost: Intercom Fin, Botpress, Landbot.
| Alternative | Free plan | From |
|---|---|---|
| Intercom Fin | No | $0.99 / unit |
| Botpress | Yes | $150 / mo |
| Landbot | Yes | $36 / mo |
Is Amazon Lex better than Manychat?
Amazon Lex is best for AWS teams building voice and text bots; Manychat for Instagram and DM automation for creators. First year: Usage-based vs $168.
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Amazon Lex pricing | aws.amazon.com/lex/pricing/ | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare