Chatbots · Head to head
Tidio vs Chatbase: which is better?
Short answer
Tidio costs less in the first year ($290.04 vs $384). Pick Tidio for live chat plus AI bot for small shops; pick Chatbase for quick AI chatbot trained on your content.
| Fact | Tidio | Chatbase | Edge |
|---|---|---|---|
| Best for | Live chat plus AI bot for small shops | Quick AI chatbot trained on your content | — |
| Free plan | Yes, 50 conversations | No, 7-day trial | Tidio |
| Entry plan | Starter: $24.17 / mo | Hobby: $32 / mo | Tidio |
| Mid plan | Growth: $49.17 / mo | Basic: $120 / mo | Tidio |
| Top plan | Plus: $300 / mo | Business: $400 / mo | Tidio |
| 1st year | $290.04 | $384 | Tidio |
| Platforms | Web | Web, API | Chatbase |
Edge = the better published number or limit; we do not test the tools hands-on.
Which is cheaper, Tidio or Chatbase?
Tidio costs less in the first year ($290.04 vs $384).
| 1st year | Tidio | Chatbase |
|---|---|---|
| Entry | $290.04 | $384 |
| Mid | $590.04 | $1,440 |
| Top | $3,600 | $4,800 |
Which has the better free plan, Tidio or Chatbase?
Tidio: Yes, 50 conversations.
Should you pick Tidio or Chatbase?
Pick Tidio if
- you want live chat plus AI bot for small shops
- the free plan is enough (50 conversations)
Pick Chatbase if
- you want quick AI chatbot trained on your content
- you can pay $32 / mo from day one
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Tidio pricing | tidio.com/pricing/ | 27 Oct 2026 |
| Chatbase pricing | chatbase.co/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare