Chatbots · Head to head
Tidio vs Botpress: which is better?
Short answer
Tidio costs less in the first year ($290.04 vs $1,800). Pick Tidio for live chat plus AI bot for small shops; pick Botpress for developers building custom AI agents.
| Fact | Tidio | Botpress | Edge |
|---|---|---|---|
| Best for | Live chat plus AI bot for small shops | Developers building custom AI agents | — |
| Free plan | Yes, 50 conversations | Yes, 100 conversations/mo, 3 seats | Tie |
| Entry plan | Starter: $24.17 / mo | Plus: $150 / mo | Tidio |
| Mid plan | Growth: $49.17 / mo | Team: $750 / mo | Tidio |
| Top plan | Plus: $300 / mo | Team: $750 / mo | Tidio |
| 1st year | $290.04 | $1,800 | Tidio |
| Platforms | Web | Web, API | Botpress |
Edge = the better published number or limit; we do not test the tools hands-on.
Which is cheaper, Tidio or Botpress?
Tidio costs less in the first year ($290.04 vs $1,800).
| 1st year | Tidio | Botpress |
|---|---|---|
| Entry | $290.04 | $1,800 |
| Mid | $590.04 | $9,000 |
| Top | $3,600 | $9,000 |
Which has the better free plan, Tidio or Botpress?
Neither stands out: Tidio: Yes, 50 conversations; Botpress: Yes, 100 conversations/mo, 3 seats.
Should you pick Tidio or Botpress?
Pick Tidio if
- you want live chat plus AI bot for small shops
- the free plan is enough (50 conversations)
Pick Botpress if
- you want developers building custom AI agents
- the free plan is enough (100 conversations/mo, 3 seats)
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Tidio pricing | tidio.com/pricing/ | 27 Oct 2026 |
| Botpress pricing | botpress.com/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare