CRM · Head to head
HubSpot CRM vs Dynamics 365 Sales: which is better?
Short answer
HubSpot CRM costs less in the first year ($420 vs $3,900 for 5 users). Pick HubSpot CRM for free CRM suite tied to marketing and service; pick Dynamics 365 Sales for Microsoft 365 shops needing CRM.
| Fact | HubSpot CRM | Dynamics 365 Sales | Edge |
|---|---|---|---|
| Best for | Free CRM suite tied to marketing and service | Microsoft 365 shops needing CRM | — |
| Free plan | Yes, 2 users | No | HubSpot CRM |
| Entry plan | Starter: $7 / seat / mo | Professional: $65 / seat / mo | HubSpot CRM |
| Mid plan | Starter: $7 / seat / mo | Enterprise: $105 / seat / mo | HubSpot CRM |
| Top plan | Starter: $7 / seat / mo | Premium: $150 / seat / mo | HubSpot CRM |
| 1st year, 5 users | $420 | $3,900 | HubSpot CRM |
| Platforms | Web | Web | Tie |
Edge = the better published number or limit; we do not test the tools hands-on.
Which is cheaper, HubSpot CRM or Dynamics 365 Sales?
HubSpot CRM costs less in the first year ($420 vs $3,900 for 5 users).
| 1st year, 5 users | HubSpot CRM | Dynamics 365 Sales |
|---|---|---|
| Entry | $420 | $3,900 |
| Mid | $420 | $6,300 |
| Top | $420 | $9,000 |
Which has the better free plan, HubSpot CRM or Dynamics 365 Sales?
HubSpot CRM: Yes, 2 users.
Should you pick HubSpot CRM or Dynamics 365 Sales?
Pick HubSpot CRM if
- you want free CRM suite tied to marketing and service
- the free plan is enough (2 users)
Pick Dynamics 365 Sales if
- you want Microsoft 365 shops needing CRM
- you can pay $65 / seat / mo from day one
Sources
| Vendor page | URL | Checked |
|---|---|---|
| HubSpot CRM pricing | hubspot.com/pricing/crm | 27 Oct 2026 |
| Dynamics 365 Sales pricing | microsoft.com/en-us/dynamics-365/products/sales/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare