Chatbots · Head to head
Botpress vs Amazon Lex: which is better?
Short answer
They are priced differently ($150 / mo vs $0.00 / unit). Pick Botpress for developers building custom AI agents; pick Amazon Lex for AWS teams building voice and text bots.
| Fact | Botpress | Amazon Lex | Edge |
|---|---|---|---|
| Best for | Developers building custom AI agents | AWS teams building voice and text bots | — |
| Free plan | Yes, 100 conversations/mo, 3 seats | No | Botpress |
| Entry plan | Plus: $150 / mo | Speech requests: $0.00 / unit | — |
| Mid plan | Team: $750 / mo | Text requests: $0.00 / unit | — |
| Top plan | Team: $750 / mo | Text requests: $0.00 / unit | — |
| 1st year | $1,800 | Usage-based | — |
| Platforms | Web, API | API, Web | Tie |
Edge = the better published number or limit; we do not test the tools hands-on.
Which has the better free plan, Botpress or Amazon Lex?
Botpress: Yes, 100 conversations/mo, 3 seats.
Should you pick Botpress or Amazon Lex?
Pick Botpress if
- you want developers building custom AI agents
- the free plan is enough (100 conversations/mo, 3 seats)
Pick Amazon Lex if
- you want AWS teams building voice and text bots
- you can pay $0.00 / unit from day one
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Botpress pricing | botpress.com/pricing | 27 Oct 2026 |
| Amazon Lex pricing | aws.amazon.com/lex/pricing/ | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare