toolsjury

Chatbots · Pricing

How much does Intercom Fin cost?

Updated 27 Oct 2026 · Prices checked on vendor sites · Sources ↓

Short answer

Paid plans: Fin AI Agent $0.99 / unit. Intercom Essential/Advanced/Expert: price on request.

PlanPriceBilled monthlyIncludes
Fin AI Agent$0.99 / unit$0.99 / unitPer resolved outcome; no seats required with an existing helpdesk
Intercom Essential/Advanced/ExpertCustom—Per-seat helpdesk plans; seat prices not readable on the page, Fin outcomes billed on top

Billed yearly where offered; monthly billing usually costs more.

Is Intercom Fin free?

No. plans start at $0.99 / unit.

Are there extra costs with Intercom Fin?

The vendor lists these on its pricing page:

  • Minimum monthly commitment applies (e.g. 50 outcomes)
  • Copilot add-on $29 per agent/month billed annually
  • Pro add-on $100/month
  • Free trial available on Intercom plans

How does Intercom Fin pricing compare?

Intercom Fin has the 2nd-lowest entry price of 2 chatbot builders priced the same way.

ToolFrom1st year
Amazon Lex$0.00 / unitUsage-based
Intercom Fin$0.99 / unitUsage-based

Sources

Vendor pageURLChecked
Intercom Fin pricingintercom.com/pricing27 Oct 2026

Prices in USD as published by each vendor, billed yearly where offered. How we compare