CRM · Head to head
monday CRM vs Dynamics 365 Sales: which is better?
Short answer
monday CRM costs less in the first year ($720 vs $3,900 for 5 users). Pick monday CRM for customizable no-code CRM boards; pick Dynamics 365 Sales for Microsoft 365 shops needing CRM.
| Fact | monday CRM | Dynamics 365 Sales | Edge |
|---|---|---|---|
| Best for | Customizable no-code CRM boards | Microsoft 365 shops needing CRM | — |
| Free plan | No | No | Tie |
| Entry plan | Basic: $12 / seat / mo | Professional: $65 / seat / mo | monday CRM |
| Mid plan | Standard: $17 / seat / mo | Enterprise: $105 / seat / mo | monday CRM |
| Top plan | Pro: $28 / seat / mo | Premium: $150 / seat / mo | monday CRM |
| 1st year, 5 users | $720 | $3,900 | monday CRM |
| Platforms | Web | Web | Tie |
Edge = the better published number or limit; we do not test the tools hands-on.
Which is cheaper, monday CRM or Dynamics 365 Sales?
monday CRM costs less in the first year ($720 vs $3,900 for 5 users).
| 1st year, 5 users | monday CRM | Dynamics 365 Sales |
|---|---|---|
| Entry | $720 | $3,900 |
| Mid | $1,020 | $6,300 |
| Top | $1,680 | $9,000 |
Which has the better free plan, monday CRM or Dynamics 365 Sales?
Neither stands out: monday CRM: No; Dynamics 365 Sales: No.
Should you pick monday CRM or Dynamics 365 Sales?
Pick monday CRM if
- you want customizable no-code CRM boards
- you can pay $12 / seat / mo from day one
Pick Dynamics 365 Sales if
- you want Microsoft 365 shops needing CRM
- you can pay $65 / seat / mo from day one
Sources
| Vendor page | URL | Checked |
|---|---|---|
| monday CRM pricing | monday.com/crm/pricing | 27 Oct 2026 |
| Dynamics 365 Sales pricing | microsoft.com/en-us/dynamics-365/products/sales/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare