CRM · Head to head
Freshsales vs Odoo CRM: which is better?
Short answer
Freshsales costs less in the first year ($540 vs $1,866 for 5 users). Pick Freshsales for affordable CRM with built-in phone and chat; pick Odoo CRM for all-in-one business suite with a CRM.
| Fact | Freshsales | Odoo CRM | Edge |
|---|---|---|---|
| Best for | Affordable CRM with built-in phone and chat | All-in-one business suite with a CRM | — |
| Free plan | No, 21-day trial | Yes, one app, unlimited users | Odoo CRM |
| Entry plan | Growth: $9 / seat / mo | Standard: $31.10 / seat / mo | Freshsales |
| Mid plan | Pro: $39 / seat / mo | Custom: $61 / seat / mo | Freshsales |
| Top plan | Enterprise: $59 / seat / mo | Custom: $61 / seat / mo | Freshsales |
| 1st year, 5 users | $540 | $1,866 | Freshsales |
| Platforms | Web | Web | Tie |
Edge = the better published number or limit; we do not test the tools hands-on.
Which is cheaper, Freshsales or Odoo CRM?
Freshsales costs less in the first year ($540 vs $1,866 for 5 users).
| 1st year, 5 users | Freshsales | Odoo CRM |
|---|---|---|
| Entry | $540 | $1,866 |
| Mid | $2,340 | $3,660 |
| Top | $3,540 | $3,660 |
Which has the better free plan, Freshsales or Odoo CRM?
Odoo CRM: Yes, one app, unlimited users.
Should you pick Freshsales or Odoo CRM?
Pick Freshsales if
- you want affordable CRM with built-in phone and chat
- you can pay $9 / seat / mo from day one
Pick Odoo CRM if
- you want all-in-one business suite with a CRM
- the free plan is enough (one app, unlimited users)
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Freshsales pricing | freshworks.com/crm/pricing/ | 27 Oct 2026 |
| Odoo CRM pricing | odoo.com/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare