CRM · Head to head
Freshsales vs monday CRM: which is better?
Short answer
Freshsales costs less in the first year ($540 vs $720 for 5 users). Pick Freshsales for affordable CRM with built-in phone and chat; pick monday CRM for customizable no-code CRM boards.
| Fact | Freshsales | monday CRM | Edge |
|---|---|---|---|
| Best for | Affordable CRM with built-in phone and chat | Customizable no-code CRM boards | — |
| Free plan | No, 21-day trial | No | Tie |
| Entry plan | Growth: $9 / seat / mo | Basic: $12 / seat / mo | Freshsales |
| Mid plan | Pro: $39 / seat / mo | Standard: $17 / seat / mo | monday CRM |
| Top plan | Enterprise: $59 / seat / mo | Pro: $28 / seat / mo | monday CRM |
| 1st year, 5 users | $540 | $720 | Freshsales |
| Platforms | Web | Web | Tie |
Edge = the better published number or limit; we do not test the tools hands-on.
Which is cheaper, Freshsales or monday CRM?
Freshsales costs less in the first year ($540 vs $720 for 5 users).
| 1st year, 5 users | Freshsales | monday CRM |
|---|---|---|
| Entry | $540 | $720 |
| Mid | $2,340 | $1,020 |
| Top | $3,540 | $1,680 |
Which has the better free plan, Freshsales or monday CRM?
Neither stands out: Freshsales: No, 21-day trial; monday CRM: No.
Should you pick Freshsales or monday CRM?
Pick Freshsales if
- you want affordable CRM with built-in phone and chat
- you can pay $9 / seat / mo from day one
Pick monday CRM if
- you want customizable no-code CRM boards
- you can pay $12 / seat / mo from day one
Sources
| Vendor page | URL | Checked |
|---|---|---|
| Freshsales pricing | freshworks.com/crm/pricing/ | 27 Oct 2026 |
| monday CRM pricing | monday.com/crm/pricing | 27 Oct 2026 |
Prices in USD as published by each vendor, billed yearly where offered. How we compare